Seamless Back Office Support for Your Association

Travelink, American Express Travel’s Association Management Division partners with a variety of non-profit organizations to provide customized services and knowledge in managing administrative needs of the association. We provide membership accounting, phone, and email services to member organizations.

Travelink builds a management partnership and pricing through consultation. Our clients work very closely with our experienced staff to ensure successful implementation of their front and back office needs.

In order to begin executing management preparations, Travelink will conduct several exploratory interviews to establish a communication plan that will address member and organization needs, internal guidelines, as well as monetary policies and reporting.

We offer your organization the following services:

  • Full Operation Management – Providing headquarters & administrative office, including point of contact and response services.
  • Professional Team – Staffing, leadership, and support staff acting on your behalf
  • Membership Database Management – Members are the vital part of your organization/association. We offer the ability to manage your membership database with a turn-key solution that will provide invoicing for membership renewal and payment processing. Your membership database will directly integrate with your conference registration process.
  • Program Development
  • Meeting/Conference/Events
  • Financial Management - Standard back-office services
  • Marketing/Communication Support
  • Travel Services
  • Continuing Education, Certification & Credentialing
  • Donation Management
  • Auction Management