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Client Relations Coordinator (Nashville, TN)

Travelink, American Express Travel is looking for a qualified Client Relations Coordinator to join our sales and client relations team in the Nashville area. This person should be prepared to work in a fast-paced, detail-oriented team environment. This position reports to our Director of Client Relations. Local Metro Nashville candidates ONLY for consideration and relocation is not available for this position.

  • TRAVEL INDUSTRY: Have a passion for the travel and hospitality industry overall
  • RELATIONSHIP BUILDING: Consistently works toward client retention, satisfaction, and business growth as the conduit between your clients and your internal team
  • PORTFOLIO MANAGEMENT: You’ll build relationships within your own portfolio of customers to get to know and understand their unique challenges and add value to our services with them
  • ENTERTAINING CLIENTS: A key part of client relationship building includes entertaining clients, getting to know them outside email and phone calls

DESIRED SKILLS & EXPERIENCE

  • The position requires a minimum of a Bachelor’s Degree (relevant experience will be considered)
  • Experience within the corporate travel or hospitality industry is highly preferred, especially if you’ve worked in and with hotels
  • EXCEL is your close friend! Able to analyze a spreadsheet of client data and articulate results in a story for your clients clearly and concisely
  • Tech savvy with a passion to keep your clients up to date on the latest opportunities to ensure their travel management programs are running efficiently
  • Take initiative and provide creative ideas to improve and enhance service delivery for your clients
  • Your most important asset is the ability to mediate. You will support the concerns of your clients to internal team members as well as support your internal team solutions back to the client
  • Successfully position all elements of a solution in a manner where each party feels fairness has been achieved
  • Maintain professional internal and external relationships that meet company’s core values
  • Strong verbal, written communication, and business software skills (especially Excel)

BENEFITS

  • Medical & Dental Coverage Available
  • Paid Holidays and Vacation
  • 401k Retirement Savings Plan
  • TPAC Corporate Discount on Select Shows
  • Starbucks Machine in the Office for real coffee and cocoa
  • Small gym available in the building complex

Travelink, an American Express Travel representative is an equal opportunity employer.

Job Type: Full-time

Salary: $30,000.00 to $39,000.00 /year

Required experience:

  • Travel and Hospitality: 3 years

Required education:

  • Bachelor's

Job Location:

  • Nashville, TN

To apply, please submit your resume and cover letter to the below submission form.

Topics: Sales, Location - Nashville, TN

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Travelink, American Express Travel is an equal opportunity employer.