Careers

Put your years of experience to work in an exciting new way. We are a successful, full-service travel company and one of the top American Express Travel agencies in the U.S. Our continued growth in vacation, business, group and meeting travel has created new opportunities for exceptional, experienced persons with a desire to succeed. Your skills and enthusiasm are the only limits to your success. Any information you share with us will be held in the strictest confidence.

Current Opportunities

Click on the available positions below to find out more information. Click here to review essential job functions and physical and mental requirements for each position listed below. 

Vacation Travel AdvisorBusiness Travel Advisor
Independent Travel AdvisorExtended Hours (after hours) Business Travel Advisor 
Please email hr@travelink.com or use the "Contact Us" form to attach and submit your resume.

 

Independent Travel Advisors 

Where could you go with the support of the world's largest travel brand?  Travelink seeks independent contractors who are enthusiastic and experienced sales professionals and who have a robust client following. In return, Travelink provides such persons with a stable and well-resourced agency "home" enriched by our close association with American Express and both leisure and corporate preferred relationships.  American Express provides premium commissions and marketing support. Plus you can work from home (or work from our office).  To read more about why being an Independent Agent with Travelink will help your entrepreneurial goals click here
 
For more information please  email  hr@travelink.com  or use the "Contact Us" form to attach and submit your resume.
 
 

Vacation Travel Advisor - NASHVILLE METRO AREA

Travelink agents are passionate about the travel industry, enjoy working with a team, and consider themselves sales people and marketers. At Travelink, American Express Travel earning potential is unlimited.  At least two years work experience in travel as well as personal travel experience preferred; high comfort level with computers and internet usage, experience with SABRE and CBPlus; proven sales skills and service driven personality a must.  Periodically we offer internships to persons with appropriate experience and interest.

Job Description

This is a terrific opportunity for a motivated, experienced travel agent who is passionate about travel and providing extraordinary customer service to join a growing team of professionals. Travelink is seeking a skilled Leisure Travel Advisor with experience in domestic and international travel to serve as an agent in one of our 4 locations: Headquarters - Nashville, TN. Branch locations – Bucks County, PA., Greensboro, NC., and Chapel Hill, NC. Virtual candidates with appropriate experience and proven track record may be considered.

Travelink American Express provides competitive salaries and great benefits including medical, dental, vision, 401(k), and short and long term disability.

Desired Skills & Experience:

  • Provide domestic & international tour packages, cruises, air, hotel, car and other travel-related reservations.
  • Use computerized reservation system, Sabre preferred. As well as client database
  • Enthusiasm for providing extraordinary customer service.
  • Research client problems and resolve issues
  • Perform other job duties/responsibilities as may be assigned for the successful operation of the company

Education/Experience Requirements:

  • 2+ years vacation travel agent experience
  • Excellent customer service skills

Other Qualifications:

  • Extensive knowledge of the leisure travel business
  • Ability to act as a self-starter and demonstrate initiative
  • Ability to work as a proactive, resourceful, cooperative and respectful team member
  • Excellent organizational skills
  • Excellent time management skills
  • Detail oriented
  • Ability to multi-task
  • Analytical and problem solving skills
Please email  hr@travelink.com  or use the "Contact Us" form to attach and submit your resume.
 

Business Travel Advisor 

Thank you for your interest in Travelink, American Express Travel! We are committed to providing a SUPERIOR, FIRST CLASS experience for all our clients. We promote a professional and fulfilling, collegial team work environment for all of our team members. We're different from the rest: We are dedicated and take action to always go the extra mile for our customers. Everything we do is focused on the objective of exceeding our customers' expectations. If you have a passion for superior customer service, we want to hear from you!

Position Overview:

The Business Travel Advisor will have 5+ years experience as travel advisor, be self-motivated, articulate, with strong interpersonal skills and a proven track record as a team player with the highest degree of professionalism.

Required Skills & Experience:

  • 5+ years travel industry experience; international experience preferred.
  • 3+ years servicing corporate customers with emphasis on booking practices and theory either in a travel office or call center; experience with one or more GDS systems (Sabre preferred), ability to read, define and apply fare rules, taxes, and hub utilization.
  • Excellent communication skills; ability to communicate well both verbally and in writing.
  • Verify rates for best fares, corporate and preferred rates, and appropriate documentation.
  • Able to work well in a structured team environment.
  • Capable of prioritizing, multi-tasking and handle high volume effectively.
  • Effective follow-up skills.
  • Flexibility to work any shift.

Responsibilities:

  • Promote and maintain excellent client relations by managing a prompt and accurate response with positive telephone, email, and service techniques.
  • Provide air (domestic & international), hotel, car and other travel-related reservations for multiple accounts as an advisor at one of our office locations or as a virtual (home-based) advisor.
  • Proactively recommend to clients efficient and alternate routes, lowest available fares, booking class, exchange rates and travel products/services.
  • Use computerized reservation system (Sabre) and other computer applications.
  • Serve as general travel resource for multiple corporate clients.
  • Research client problems and resolve issues.
  • Accomplish duties within airline and ARC rules and standards.
  • Perform other job duties/responsibilities as required.

Other Qualifications:

  • Extensive knowledge of the corporate travel business
  • Ability to act as a self-starter and demonstrate initiative
  • Ability to work as a proactive, resourceful, cooperative and respectful team member
  • Excellent organizational skills
  • Excellent time management skills
  • Detail oriented
  • Ability to take on new tasks and multi-task
  • Analytical and problem solving skills
  • Ability to work in a fast pace environment with a high level of stress
Please email  careers@travelink.com  or use the "Contact Us" form to attach and submit your resume in Word or PDF format. (No phone calls please)

Extended Hours (after hours) Business Travel Advisor

Thank you for your interest in Travelink, American Express Travel! We are committed to providing a SUPERIOR, FIRST CLASS experience for all our clients. We promote a professional and fulfilling, collegial team work environment for all of our team members. We're different from the rest: We are dedicated and take action to always go the extra mile for our customers. Everything we do is focused on the objective of exceeding our customers' expectations. If you have a passion for superior customer service, we want to hear from you!
 
Position Overview:
The Business Travel Advisor will have 5+ years experience as travel advisor, be self-motivated, articulate, with strong interpersonal skills and a proven track record as a team player with the highest degree of professionalism.
 
Required Skills & Experience:
  • 5+ years travel industry experience; international experience preferred.
  • 3+ years servicing corporate customers with emphasis on booking practices and theory either in a travel office or call center; experience with one or more GDS systems (Sabre preferred), ability to read, define and apply fare rules, taxes, and hub utilization.
  • Excellent communication skills; ability to communicate well both verbally and in writing.
  • Verify rates for best fares, corporate and preferred rates, and appropriate documentation.
  • Able to work well in a structured team environment.
  • Capable of prioritizing, multi-tasking and handle high volume effectively. 
  • Effective follow-up skills.
  • Flexibility to work late hours and weekends.

Responsibilities:

  • Promote and maintain excellent client relations by managing a prompt and accurate response with positive telephone, email, and service techniques.
  • Provide air (domestic & international), hotel, car and other travel-related reservations for multiple accounts as an advisor at one of our office locations or as a virtual (home-based) advisor.
  • Proactively recommend to clients efficient and alternate routes, lowest available fares, booking class, exchange rates and travel products/services.
  • Use computerized reservation system (Sabre) and other computer applications.
  • Serve as general travel resource for multiple corporate clients.
  • Research client problems and resolve issues.
  • Accomplish duties within airline and ARC rules and standards.
  • Perform other job duties/responsibilities as required.
  • Able to work independently with minimal supervision.
Other Qualifications:
  • Extensive knowledge of the corporate travel business
  • Ability to act as a self-starter and demonstrate initiative
  • Ability to work as a proactive, resourceful, cooperative and respectful team member
  • Excellent organizational skills
  • Excellent time management skills
  • Detail oriented
  • Ability to take on new tasks and multi-task
  • Analytical and problem solving skills
  • Ability to work in a fast pace environment with a high level of stress

Please email careers@travelink.com or use the "Contact Us" form to attach and submit your resume in Word or PDF format. (No phone calls please)

Travelink, American Express Travel is an equal opportunity employer.